Awaab's Law sets clear expectations on how damp and mould reports are handled and how quickly. What protects a landlord or agent is a trail that shows the right things happened in the right order - the report received, the home inspected, the hazard recorded, the work actioned, and the tenant kept informed. This free walkthrough shows you how to build that trail.
It is for landlords, letting agents and housing teams who want a consistent way to respond when damp or mould is reported, instead of reconstructing events after the fact. Step by step, it covers what to capture at each stage - dates, photos, communications and actions - and how to keep it together so the sequence is clear.
Following the steps helps you organise and evidence your response. It does not assess the hazard or settle any question for you - the final call sits with the relevant regulator or the council.
These resources help you organise, capture and evidence compliance work. They are informational and do not, by themselves, certify a property as compliant - that remains a matter of the underlying evidence and the relevant regulator.
Start with where a property stands today - run the free Gap Scan.
- Log the report. Record the damp or mould report with the date and time it came in.
- Inspect the home. Attend and record what you find, with photos and notes tied to each area.
- Record the hazard. Capture the nature and extent of the damp or mould and where it is.
- Action the work. Note the work instructed, who is doing it, and the dates.
- Keep the tenant informed. Record what the tenant was told and when, and keep the whole trail together.
See where a property stands
Run the free Gap Scan: upload what you already hold for one property and it emails you a one-page summary of where the record is complete and where the gaps are. No card, no obligation.
Run the free Gap Scan