Letting agents and landlords hold a lot of personal data - tenant references, IDs, bank details, inspection photos, correspondence. The Data (Use and Access) Act changes some of the rules around how that information is handled, shared and requested, and this free guide explains what it means in plain English, without the jargon.
It is written for small agencies and individual landlords who do not have a compliance department: the people who still need to answer a tenant's request for their data, know how long to keep a file, or understand what a subject access request actually asks for. The guide covers the practical points - what counts as personal data in a lettings context, the tenant rights you should expect to field, and the records worth keeping so you can show how data was handled.
It is general information to help you get organised, not legal advice, and the final call on any data matter sits with the relevant authority.
These resources help you organise, capture and evidence compliance work. They are informational and do not, by themselves, certify a property as compliant - that remains a matter of the underlying evidence and the relevant regulator.
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